FAQ

Frequently Asked Questions

Orders

How do I place an order?+

For now, orders go through our sales team directly — call, WhatsApp, or use the contact form. Online ordering is coming soon.

Is there a minimum order quantity?+

Yes, minimum order quantities apply for resellers and wholesale accounts. Get in touch and we'll confirm the minimum for your area.

Which areas do you deliver to?+

See our Delivery Coverage page for the full list of areas we currently service. If you're outside that list, contact us — we're expanding regularly.

How often do deliveries run?+

Delivery frequency depends on your area and order volume. Our sales team will confirm a schedule when you sign up as a reseller.

Which products do you currently make?+

Stix, Cornuts, and Chinchin — see the Products page for flavours and packaging sizes for each.

Do you offer bulk/carton packaging?+

Yes, all three product lines are available in bulk carton packaging in addition to retail single packs.

How do I become a reseller or distributor?+

Fill out the application on our Become a Reseller page, or contact us directly — we'll walk you through requirements and next steps.

Do you offer exclusive distribution rights for an area?+

This is considered case by case based on volume and coverage. Reach out via the Contact page to discuss.